Terms and conditions

A signed contract must be in place before commencement of any work.

Contracts may be terminated by either party giving 30 days’ notice.

Payment must be made in full within 14 days of receipt of invoice.

Any costs incurred in relation to clients’ assignments will be recharged e.g. travel expenses, postage, and stationery.

Interest at 4% may be charged on overdue accounts.

Payment to be made via bank transfer or cheque payable to Gipson VA.

Retainer packages will be invoiced at the beginning of each month.

All work is checked prior to submission to the client; any errors will be corrected free of charge but final responsibility rests with the client and Gipson VA will not be liable.

All data is securely backed up off site. Whilst every effort is made to ensure continuity of service, this cannot be guaranteed and Gipson VA cannot be held responsible for loss of information or service.

In order to comply with the terms of our insurance, clients are not permitted onto Gipson VA’s premises.

Normal hours of business are 9.00am to 5.00pm, Monday to Friday. However, we aim to be flexible and work required outside these hours may be negotiated.

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